Shipping Policy

Please allow up to 5-7 business days for processing.

All orders are shipped from New York and delivery time is based on shipping method. 

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US domestic shipping:

Standard delivery time is 4-7 business days from date shipped, but may take longer.

Shipping prices are calculated using real time quotes and are based on weight and destination.

We currently cannot fulfill and ship orders to P.O. Box addresses.

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International shipping:

Standard delivery: 12-15 business days once shipped. (Delivered by local carrier)

Express shipping:  3-6 business days once shipped. (Delivered by DHL)

Shipping costs are based on your order size and quantity, with real-time quotes provided. Duties and taxes are handled upfront for most countries.

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Disclaimer:

Serving NY is not responsible for any lost, stolen, or damaged shipments and the buyer assumes all responsibilities of claims made with the shipping carrier. However, we will always try to make it right.

Please note, if your tracking states that your package has been delivered, but you have not received anything yet, please email Info@ServingNYC.com